[ support ]

Support Associate

Wolt
Location
Sofia, Bulgaria
Work mode
Remote
Type
full time
Listed

Applications go directly to Wolt. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Wolt is hiring full-time Support Associates in Sofia, Bulgaria. The role involves supporting customers, courier partners, and venues via live chat and phone for the Bulgarian market, ensuring smooth delivery operations, and contributing to the development of the support function. Candidates should be fluent in Bulgarian and English, possess strong communication and customer-centric skills, be fast learners, and comfortable working in shifts.

Skills and focus areas

  • customer support
  • live chat
  • phone support
  • communication
  • teamwork
  • multitasking
  • fast-paced environment
  • shift work
  • bulgarian
  • english

Summary written by Ramai from the original posting. Full details and requirements are on Wolt’s careers page.

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