[ support ]
Solutions Support Engineer
Ridecell- Location
- Paris, Île-de-france, Fr | Bordeaux, Nouvelle-aquitaine, Fr
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Ridecell. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Ridecell is hiring a Solutions Support Engineer to act as the primary customer contact for product assistance. This role involves guiding customers through resolution processes, advocating for their needs, and developing deep product and business model knowledge.
Skills and focus areas
- technical integration
- customer support
- issue resolution
- cross-functional collaboration
- product knowledge
- customer success
- bug triage
Summary written by Ramai from the original posting. Full details and requirements are on Ridecell’s careers page.
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