[ sales ]
Smb Customer Success Manager
Hiya- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Hiya. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
SMB Customer Success Manager at Hiya responsible for driving onboarding, adoption, retention, and expansion for a high-volume book of SMB and self-service customers. This role requires strong communication, operational discipline, and a proactive attitude to help customers realize value from Hiya at scale.
Skills and focus areas
- customer success
- account management
- data analysis
- communication
- operational discipline
- proactive attitude
- customer judgment
- sales
- product
- support
- marketing
Summary written by Ramai from the original posting. Full details and requirements are on Hiya’s careers page.
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