[ support ]

Senior Customer Success Manager - French Speaking

mongoDB
Location
Montreal
Work mode
Remote
Type
full time
Listed

Applications go directly to mongoDB. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Customer Success Manager at MongoDB in Montreal. This role focuses on maximizing customer lifetime value and success for Enterprise accounts by acting as a strategic advisor and connector. Responsibilities include driving customer retention, revenue realization, and long-term advocacy, while mentoring team members.

Skills and focus areas

  • customer success
  • account management
  • strategic advisory
  • technical acumen
  • business acumen
  • relationship building
  • stakeholder management
  • risk mitigation
  • cross-functional collaboration
  • customer advocacy
  • revenue realization
  • mentoring

Summary written by Ramai from the original posting. Full details and requirements are on mongoDB’s careers page.

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