[ support ]

Production Support Specialist

Avantos
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Avantos. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

This is a Production Support Specialist role at Avantos, a company building an AI-native operating system for financial services. The specialist will own production issues from detection through resolution, acting as a technical coordinator and client advocate. This role requires technical literacy for reading logs and traces, understanding application architecture, and communicating with engineers.

Skills and focus areas

  • technical coordination
  • triage
  • client advocacy
  • reading logs
  • reading traces
  • understanding application architecture
  • technical communication
  • production issue management
  • uat
  • client communication

Summary written by Ramai from the original posting. Full details and requirements are on Avantos’s careers page.

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