Product Support Specialist
Rightway Healthcare- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Rightway Healthcare. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Rightway Healthcare is seeking a Product Support Specialist to join their Technical Operations team. This role involves owning the full lifecycle of client-facing technical work, including pre-launch configuration, file setup, post-launch monitoring, and issue resolution. The specialist will act as the primary technical interface between Rightway's internal systems and external clients, health plans, and vendors.
Skills and focus areas
- technical implementation
- sso configuration
- file transformation
- data validation
- provider network configuration
- program configuration
- implementation record keeping
- operational support
- issue escalation
- root cause analysis
- file ingestion monitoring
- data quality management
Summary written by Ramai from the original posting. Full details and requirements are on Rightway Healthcare’s careers page.
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