[ support ]
Product Support Specialist
Pigment- Location
- London
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Pigment. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Product Support Specialist at Pigment, a SaaS company providing an AI-powered business planning platform. This role involves being the primary point of contact for customer issues, diagnosing and resolving product problems, educating customers, developing processes, and acting as the voice of the customer to the product team.
Skills and focus areas
- customer support
- problem solving
- technical support
- customer education
- process development
- customer advocacy
- communication
Summary written by Ramai from the original posting. Full details and requirements are on Pigment’s careers page.
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