Product Support Specialist - Apac
Ashby- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Ashby. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Ashby is hiring a Product Support Specialist for the APAC region. This remote role involves troubleshooting complex SaaS integrations, guiding customers through workflows, and contributing to team projects like technical enablement and workflow automation. The position requires working one weekend day in exchange for a weekday off, with a day shift schedule.
Skills and focus areas
- saas troubleshooting
- technical issue explanation
- systematic thinking
- ownership
- asynchronous communication
- customer support
- product knowledge
- workflow guidance
- integration troubleshooting
Summary written by Ramai from the original posting. Full details and requirements are on Ashby’s careers page.
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