Product Support Engineer
Formic- Location
- Chicago, IL
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Formic. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Product Support Engineer at Formic is a technical escalation point and internal expert for assigned system types. This role involves diagnosing and resolving complex field issues, developing troubleshooting paths, and driving solutions to keep automated manufacturing systems operational. The engineer will also analyze fleet-wide failures to identify recurring problems and collaborate with Product Engineering on permanent fixes.
Skills and focus areas
- technical troubleshooting
- product expertise
- diagnostics
- remediation planning
- root cause analysis
- collaboration
Summary written by Ramai from the original posting. Full details and requirements are on Formic’s careers page.
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