[ support ]
Premium Support Engineer (nyc, Weekend Shift)
Replit- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Replit. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Premium Support Engineer at Replit, a mid-level role focused on providing expert technical support to high-value customers. Responsibilities include diagnosing and resolving complex issues, leading customer communications during incidents, and collaborating with internal teams to improve customer experience.
Skills and focus areas
- technical troubleshooting
- customer communication
- incident management
- problem-solving
- collaboration
- mentoring
- documentation
Summary written by Ramai from the original posting. Full details and requirements are on Replit’s careers page.
[ More at Replit ]
Collaborative in-browser IDE
See all 33 open roles at Replit →[ Similar roles at other startups ]
- Reliability Success ManagerAugury
- Solutions EngineerNewton Research
- Care CoordinatorGeneral Medicine
- Technical Support Engineer - AmerBitGo
- Customer Success ManagerSalsify
- Product Support Engineer T2, JapanCato Networks
[ Not quite right? ]
Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.