[ support ]
Manager, Scaled Customer Success Strategy & Operations
Ramp- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Ramp. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Ramp is hiring a Manager, Scaled Customer Success to lead programs for micro-SMB customers. This role will focus on self-service onboarding, activation, retention, and growth by leveraging data, improving systems, and leading customer education initiatives.
Skills and focus areas
- customer success
- data analysis
- program management
- customer education
- automation
- applied ai
- product management
- growth strategies
Summary written by Ramai from the original posting. Full details and requirements are on Ramp’s careers page.
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