[ support ]
Manager, Customer Support
Miter- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Miter. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Manager, Customer Support at Miter is responsible for leading and growing a subset of the customer support team. This role involves owning queue health, SLA performance, escalations, and coaching across the Miter platform, which serves construction contractors.
Skills and focus areas
- customer support management
- queue management
- sla performance
- escalation management
- coaching
Summary written by Ramai from the original posting. Full details and requirements are on Miter’s careers page.
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