[ support ]
Manager, Customer Success
Asana- Location
- San Francisco
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Asana. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Manager, Customer Success (L7) at Asana in San Francisco. This role leads the Enterprise Accounts team, focusing on customer health, growth, and strategic value delivery for critical enterprise relationships. Responsibilities include coaching Enterprise CSMs, building scalable programs for adoption and AI consumption, and cross-functional partnership.
Skills and focus areas
- people leadership
- coaching
- mentoring
- performance reviews
- career development planning
- goal setting
- kpi definition
- success metrics
- executive relationship management
- strategic advisory
- program design
- operational scaling
Summary written by Ramai from the original posting. Full details and requirements are on Asana’s careers page.
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