[ support ]
Manager, Customer Resilience Management - Customer Success
Rubrik- Location
- Morrisville (north Carolina) & Palo Alto (california)
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Rubrik. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Manager, Customer Resilience Management at Rubrik leads a team of Customer Resilience Managers (CRMs) responsible for the post-sales journey of enterprise accounts. This role involves hiring, coaching, and mentoring the team, driving customer success strategies, and ensuring customer retention and product adoption.
Skills and focus areas
- leadership
- interpersonal skills
- communication skills
- customer success
- account management
- customer retention
- product adoption
- process improvement
- cross-functional collaboration
- hiring
- coaching
- mentoring
Summary written by Ramai from the original posting. Full details and requirements are on Rubrik’s careers page.
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