[ support ]

It Systems & Ops Engineer

Whatnot
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Whatnot. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

This is a mid-level IT Support Engineer role at Whatnot, a livestream shopping platform. The engineer will manage the daily support queue, provide local hub coverage, and handle user support, systems administration, process improvement, and automation. They will also work on strategic initiatives like JSM migration and Gleanbot AI deployment.

Skills and focus areas

  • it support
  • systems administration
  • process improvement
  • automation
  • user support
  • onboarding
  • offboarding
  • service level agreements (slas)
  • jsm migration
  • gleanbot ai deployment
  • device enforcement

Summary written by Ramai from the original posting. Full details and requirements are on Whatnot’s careers page.

[ More at Whatnot ]

Whatnot is the largest livestream shopping platform in the U.S.

See all 209 open roles at Whatnot →

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