[ support ]

Director, Support (bengaluru)

Gitlab
Location
Bangalore, India
Work mode
Remote
Type
full time
Listed

Applications go directly to Gitlab. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Director, Support Engineering for GitLab's Bengaluru Center of Support. This role will build and manage the India-based regional support hub as a strategic peer to other global hubs. Responsibilities include organizational design, headcount growth, management infrastructure, and operating standards for enterprise-grade technical support.

Skills and focus areas

  • organizational design
  • headcount management
  • management infrastructure
  • operating standards
  • technical support
  • team building

Summary written by Ramai from the original posting. Full details and requirements are on Gitlab’s careers page.

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