[ support ]

Director, Customer Success

Neara
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Neara. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Neara is hiring a Director, Customer Success to manage a portfolio of electric utilities in the US. This executive-level role involves leading a team of Customer Value Architects and Forward Deployed Engineers, overseeing enterprise software engagements from pilot to full deployment, and acting as a strategic advisor to utility executives on complex software deployments.

Skills and focus areas

  • customer success
  • program management
  • team leadership
  • strategic advisory
  • enterprise software
  • utility industry
  • risk management
  • asset management
  • resiliency
  • reliability
  • wildfire mitigation
  • value optimization

Summary written by Ramai from the original posting. Full details and requirements are on Neara’s careers page.

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