[ support ]
Dedicated Support Engineering Lead
OpenAI- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
OpenAI is seeking a senior leader to build and scale its Dedicated Support Engineering function globally. This role involves defining strategy, building the team, and establishing a model for technically rigorous, proactive support for customers running complex workloads on OpenAI products.
Skills and focus areas
- organizational leadership
- technical judgment
- executive customer engagement
- production troubleshooting
- reliability
- building trusted relationships
- technical account management
- enterprise support engineering
Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.
[ More at OpenAI ]
See all 812 open roles at OpenAI →[ Similar roles at other startups ]
- Reliability Success ManagerAugury
- Solutions EngineerNewton Research
- Care CoordinatorGeneral Medicine
- Technical Support Engineer - AmerBitGo
- Customer Success ManagerSalsify
- Product Support Engineer T2, JapanCato Networks
[ Not quite right? ]
Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.