[ support ]

Dedicated Support Engineer - Singapore

Location: Remote
Work mode: Remote
Type: full time
Listed: Sep 26, 2026

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[ About this role ]

OpenAI is hiring a Dedicated Support Engineer in Singapore. This hybrid role involves providing technical guidance and resolving complex issues for premium support customers, working closely with engineering and product teams to ensure exceptional customer experiences and proactive reliability improvements.

Skills and focus areas

technical troubleshooting
customer support
log analysis
telemetry
systems-level investigation
automation
reliability engineering
proactive monitoring
risk anticipation
customer relationship management

Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.

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