[ support ]
Customer Support Specialist - German / English (f/m/d)
Moss- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Moss. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Support Specialist for Moss, handling German and English inquiries via calls, chat, and email. This role involves an investigative approach to complex cases like fraud and payment issues, requiring collaboration with multiple stakeholders to resolve customer problems and improve product functionality.
Skills and focus areas
- customer support
- communication
- problem-solving
- investigative skills
- stakeholder management
- process optimization
- german
- english
Summary written by Ramai from the original posting. Full details and requirements are on Moss’s careers page.
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