[ support ]
Customer Support Engineer (product / Technical Support)
Cogram- Location
- Berlin, Berlin, De
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Cogram. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Support Engineer at Cogram, a company building AI tools for architects and engineers. This role involves triaging requests, diagnosing technical issues, improving system observability, and collaborating with the engineering team to implement fixes and workarounds.
Skills and focus areas
- technical support
- customer support
- problem diagnosis
- communication
- reliability
Summary written by Ramai from the original posting. Full details and requirements are on Cogram’s careers page.
[ More at Cogram ]
The AI Platform for Architects, Builders, and Engineers
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