[ support ]

Customer Support Agent - Freelance Project

Agency
Location
Philippines
Work mode
Remote
Type
contractor
Listed

Applications go directly to Agency. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Support Agent for a freelance project in the Philippines. This role involves providing support via phone, email, and live chat for AI-driven financial technology focused on retirement plans. Responsibilities include troubleshooting technical issues, account management, and guiding customers on retirement offerings.

Skills and focus areas

  • customer support
  • english
  • phone support
  • email support
  • live chat support
  • retirement plans
  • 401k
  • ira
  • profit sharing plans
  • account activation
  • account integration
  • technical troubleshooting

Summary written by Ramai from the original posting. Full details and requirements are on Agency’s careers page.

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