Customer Success Manager, Enterprise
Stripe- Location
- Chicago, IL
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Stripe. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
This is a Senior Customer Success Manager role at Stripe, focused on enterprise clients. The role involves supporting post-sales engagements to optimize, retain, and grow enterprise customer accounts. Responsibilities include managing customer accounts for health, performance, and adoption, acting as a trusted advisor on payments and product, conducting business reviews, and advocating for customers internally.
Skills and focus areas
- enterprise customer success
- strategic account management
- payments
- product adoption
- account renewals
- customer satisfaction
- business reviews
- product roadmap
- customer feedback
- account expansion
Summary written by Ramai from the original posting. Full details and requirements are on Stripe’s careers page.
[ More at Stripe ]
Economic infrastructure for the internet.
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