[ sales ]

Customer Success Manager

Coframe
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Coframe. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success Manager at Coframe, reporting to the Head of GTM. This role is based in San Francisco and requires 3+ years of B2B SaaS experience, focusing on customer retention and expansion. The CSM will act as a liaison between customers and internal teams, ensuring customer programs deliver measurable ROI.

Skills and focus areas

  • customer success
  • account management
  • b2b saas
  • retention
  • expansion
  • roi analysis
  • data analysis
  • stakeholder management
  • product demonstration
  • negotiation
  • a/b testing
  • conversion optimization

Summary written by Ramai from the original posting. Full details and requirements are on Coframe’s careers page.

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