[ support ]
Customer Experience Team Lead (night Shift)
Whatnot- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Whatnot. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Experience Team Lead on the night shift at Whatnot. This role involves ensuring agents thoroughly resolve customer issues and provide user insights. The lead will partner with cross-functional teams to improve the product and user experience based on these insights.
Skills and focus areas
- customer experience
- process improvement
- order management
- problem-solving
- user insights
- performance metrics
Summary written by Ramai from the original posting. Full details and requirements are on Whatnot’s careers page.
[ More at Whatnot ]
Whatnot is the largest livestream shopping platform in the U.S.
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