[ support ]

Customer Experience Specialist

Clipboard
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Clipboard. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Clipboard is hiring a Customer Experience Specialist to provide real-time support to over 400,000 professionals via chat, voice, and email. The role involves resolving issues related to shifts, payments, onboarding, and the platform, utilizing tools like Zendesk and Salesforce.

Skills and focus areas

  • customer support
  • chat support
  • voice support
  • email support
  • problem-solving
  • critical thinking
  • communication
  • documentation
  • zendesk
  • salesforce

Summary written by Ramai from the original posting. Full details and requirements are on Clipboard’s careers page.

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