[ support ]
Customer Care Associate – (multilingual)
Choco- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Choco. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Care Associate at Choco responsible for end-to-end customer issue resolution for French and Spanish-speaking markets. This role involves building support workflows, resolving time-sensitive issues like order errors, and improving support quality by identifying root causes.
Skills and focus areas
- customer support
- operations
- issue resolution
- customer satisfaction
- customer retention
- escalation
- collaboration
- french
- spanish
Summary written by Ramai from the original posting. Full details and requirements are on Choco’s careers page.
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