[ support ]

Care Specialist

Pelago
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Pelago. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Pelago is hiring a remote Care Specialist to onboard new members and guide them through their initial care journey. This role involves conducting intake assessments, welcome calls, and clinical screenings, educating members on the care model, and connecting them with appropriate ongoing care teams. Approximately 70% of the role is dedicated to onboarding, with the remaining 30% focused on maintaining a small caseload and providing flexible clinical support.

Skills and focus areas

  • substance use care
  • clinical screening
  • intake assessment
  • care coordination
  • member onboarding
  • adaptability
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Pelago’s careers page.

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The world's first digital clinic for substance use management

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