[ support ]

Analyst, Customer & Product Support

AlphaSense
Location
Pune
Work mode
On-site
Type
full time
Listed

Applications go directly to AlphaSense. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Analyst, Customer & Product Support at AlphaSense. This role is at the intersection of sales, customer success, and technical support, focusing on driving positive customer outcomes and ensuring seamless access and optimal utilization of AlphaSense's platform. The analyst will combine technical knowledge of the solution with a deep understanding of users to maximize value.

Skills and focus areas

  • customer support
  • product support
  • technical knowledge
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on AlphaSense’s careers page.

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