[ support ]

Ai Support Engineer, Government - San Francisco, Ca

OpenAI
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Ai Support Engineer for OpenAI's User Operations team in San Francisco, CA. This role involves resolving complex technical issues for customers, providing guidance, and maximizing value from OpenAI's products. The engineer will work directly with customers via tickets and calls, troubleshoot high-impact issues, and partner with engineering and product teams to improve systems and customer experience.

Skills and focus areas

  • troubleshooting
  • technical guidance
  • customer support
  • problem-solving
  • communication
  • collaboration
  • ai adoption
  • u.s. citizenship
  • background investigation

Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.

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