Jobs at Outset

Outset is seeking an experienced IT Automation Engineer to lead their macOS environment. This hands-on role involves supporting employees directly while building secure systems, automations, and a long-term fleet strategy, requiring deep Apple expertise and systems administration skills.

Senior Sales Director for Market Research & Insights at Outset, an AI-powered user interview company. This individual contributor role reports to the VP of Sales and is responsible for the full sales cycle, targeting Market Research and Insights teams within enterprise organizations. The role involves both acquiring new customers and expanding within existing accounts.

Sales Development Representative at Outset, a company specializing in AI-powered user interviews. This remote role focuses on prospecting and driving new business opportunities by engaging with potential enterprise customers through outbound efforts and attending industry conferences.

Frontend Software Engineer at Outset, a company using AI for user interviews. This role involves designing and developing intuitive user interfaces with React and Next.js, integrating with backend services, and enhancing user experiences through data visualization. The engineer will also lead frontend projects and gather user feedback.

Research Manager at Outset, a company specializing in AI-powered user interviews. This role acts as a trusted advisor to customers, guiding them from research questions to actionable insights using Outset's AI platform. Responsibilities include owning customer relationships, scoping and running research projects, and creating enablement materials.

Outset is seeking an Enterprise Sales Manager to lead a team of Enterprise Account Executives. This role involves managing team performance, coaching reps through complex deals, and building repeatable sales processes to scale the enterprise motion. The manager will be responsible for team quota attainment, forecasting, and recruiting new AEs.

Account Director at Outset, a company specializing in AI-powered user interviews. This senior role focuses on managing and growing relationships with strategic enterprise and mid-market customers, acting as a trusted advisor to ensure platform value and identify growth opportunities.

Enterprise Account Executive at Outset, a company that provides an AI-powered user interview platform. This role involves owning the full sales cycle, from prospecting to closing deals with enterprise clients, and building relationships with senior stakeholders.

Backend Software Engineer at Outset, a company using AI for user interviews. This role involves designing and optimizing backend services, APIs, and real-time data processing, as well as implementing LLM and interview technology. The engineer will collaborate with leadership on technical strategy and interface with users for product improvement.

Forward Deployed Software Engineer at Outset, a company specializing in AI-powered user interviews. This role involves collaborating with sales and customer support for EU expansion, directly interfacing with customers to gather feedback and build features, providing technical support, and contributing to global operational support. Responsibilities include designing and developing frontend interfaces with React and Next.js, building backend services and APIs, and implementing/refining their in-house Large Language Model and real-time interview technology.

Scaled Customer Success Manager at Outset, a company specializing in AI-powered user interviews. This role focuses on owning adoption, retention, and growth for a large portfolio of 100-200+ accounts. The position involves building systems and processes for a scaled, lower-touch customer success model, with 70% of time on portfolio management and 30% on infrastructure development.

Product Marketing Manager at Outset, a company specializing in AI-powered user interviews. This role focuses on owning go-to-market strategy, positioning, and product storytelling. The PMM will collaborate with Product, Sales, and Customer Success to develop messaging, launch features, and drive market adoption.