[ support ]
Technician, Site Services
Abacus.AI- Location
- Old Greenwich, Connecticut, United States
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Abacus.AI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
This is a Site Services Technician role at Abacus.AI, providing IT support to hedge fund and private equity clients. The technician will perform onsite visits, troubleshoot technical issues with workstations, printers, and peripherals, and manage tickets in ServiceNow.
Skills and focus areas
- client support
- technical issue resolution
- onsite support
- email support
- phone support
- ticket management
- troubleshooting
- communication
- documentation
- multi-tasking
- escalation
- performance analysis
Summary written by Ramai from the original posting. Full details and requirements are on Abacus.AI’s careers page.
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