[ support ]
Technical Support Associate
Gong- Location
- Los Angeles, CA
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Gong. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Technical Support Associate at Gong providing exceptional and consultative support for Gong products via email and scheduled calls. Responsibilities include learning product integrations (telephony, web conferencing, Salesforce, APIs), troubleshooting issues, identifying bugs, and representing the Voice of the Customer to internal teams.
Skills and focus areas
- technical support
- customer service
- troubleshooting
- apis
- salesforce
- telephony systems
- web conferencing tools
- communication
Summary written by Ramai from the original posting. Full details and requirements are on Gong’s careers page.
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