[ support ]

Sr. Payer Customer Success Manager

Collective Medical
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Collective Medical. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

This is a Senior Payer Customer Success Manager role at Collective Medical, focused on serving as a strategic advisor to leading healthcare organizations, specifically managing complex enterprise relationships across payers. The role requires deep healthcare domain knowledge, direct payer experience, and the ability to engage C-suite stakeholders to drive strategic, operational, financial, and clinical outcomes through PointClickCare solutions.

Skills and focus areas

  • customer success management
  • enterprise relationship management
  • payer experience
  • healthcare domain knowledge
  • executive engagement
  • value-based care
  • population health
  • care coordination
  • payer-provider collaboration
  • post-acute care workflows
  • skilled nursing facilities (snfs)
  • transitions of care

Summary written by Ramai from the original posting. Full details and requirements are on Collective Medical’s careers page.

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