[ support ]
Smb Customer Success Manager - Americas
Ashby- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Ashby. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Ashby is hiring an SMB Customer Success Manager in the US or Canada. This mid-level role requires at least 2 years of experience and involves owning a book of customers, providing programmatic support, creating onboarding materials, and contributing to team projects.
Skills and focus areas
- customer success management
- account management
- program management
- onboarding
- documentation creation
- webinar delivery
- customer support
- project management
- product expertise
- problem-solving
Summary written by Ramai from the original posting. Full details and requirements are on Ashby’s careers page.
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