Senior Manager, Global Premier Support
Databricks- Location
- Los Angeles, CA
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Databricks. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Databricks is hiring a Senior Manager for their Global Premier Support team in Los Angeles, CA. This role involves leading and managing a team of Designated Support Engineers who provide white-glove support to enterprise customers. Responsibilities include hiring, mentoring, developing the team, and partnering with go-to-market, field, and product teams to enhance customer satisfaction and reduce issue resolution times.
Skills and focus areas
- management
- customer support
- team leadership
- mentoring
- process improvement
- cross-functional collaboration
- technical advocacy
- customer satisfaction
- incident management
Summary written by Ramai from the original posting. Full details and requirements are on Databricks’s careers page.
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