Senior Manager, Customer Success
Restaurant365- Location
- Austin, TX
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Restaurant365. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Senior Manager, Customer Success at Restaurant365 in Austin, TX. This role is responsible for the success of enterprise customers post-implementation, overseeing and mentoring a team of Customer Success Managers focused on retention, adoption, customer health, and NPS. The position requires cross-functional collaboration with Sales, Customer Experience, CS Operations, Support, Product, and Development teams.
Skills and focus areas
- team leadership
- customer success management
- customer retention
- customer adoption
- nps
- cross-functional collaboration
- communication
Summary written by Ramai from the original posting. Full details and requirements are on Restaurant365’s careers page.
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