[ operations ]

Senior Customer Success Operations Manager

Pigment
Location
Paris
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Pigment. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Pigment is seeking a Customer Success Operations Manager to lead the strategy, planning, and operational backbone for their CS organization. This hybrid role, based in Paris, involves building rhythms, workflows, and cross-functional connections to ensure efficient scaling and a great customer experience.

Skills and focus areas

  • customer success operations
  • strategy
  • planning
  • workflow management
  • cross-functional collaboration
  • capacity modeling
  • business reviews
  • forecasting

Summary written by Ramai from the original posting. Full details and requirements are on Pigment’s careers page.

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