Senior Customer Success Manager
Braze- Location
- New York City
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Braze. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
The Senior Customer Success Manager, Industry at Braze will partner with high-profile brands to help them realize value from their investment in Braze. Responsibilities include driving renewals, retention, and net retention targets, acting as the main point of contact and trusted advisor, and driving feature adoption through strategic guidance and success plans.
Skills and focus areas
- customer success
- account management
- relationship building
- strategic guidance
- product adoption
- customer advocacy
- product feedback analysis
- business reviews
Summary written by Ramai from the original posting. Full details and requirements are on Braze’s careers page.
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