[ support ]
Senior Customer Success Manager
Braze- Location
- San Francisco
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Braze. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Senior Customer Success Manager at Braze focused on high-profile brands. Responsibilities include driving renewals, retention, and net retention targets, acting as a trusted advisor, building success plans, driving feature adoption, and analyzing customer product usage.
Skills and focus areas
- customer success
- account management
- relationship building
- strategic guidance
- product adoption
- customer advocacy
- business reviews
- product feedback
Summary written by Ramai from the original posting. Full details and requirements are on Braze’s careers page.
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