[ support ]
Senior Customer Success Manager
Braze- Location
- London
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Braze. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Braze is hiring a Senior Customer Success Manager for their Scale team in London. This role involves partnering with Account Executives, serving as the primary customer contact, driving feature adoption through strategic guidance and success plans, and analyzing customer product usage to identify opportunities and risks.
Skills and focus areas
- customer success
- account management
- client renewals
- retention
- net retention
- strategic guidance
- customer advocacy
- relationship building
- product usage analysis
- executive business reviews
Summary written by Ramai from the original posting. Full details and requirements are on Braze’s careers page.
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