[ support ]

Product Support Specialist

Notion
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Notion. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Product Support Manager at Notion responsible for leading a team of Product Support Specialists in Hyderabad. This role involves collaborating with global support leadership, surfacing customer and product usage trends, and driving resolution for executive-level product escalations.

Skills and focus areas

  • product support
  • escalation management
  • process improvement
  • cross-functional collaboration
  • team management
  • operational excellence
  • customer experience

Summary written by Ramai from the original posting. Full details and requirements are on Notion’s careers page.

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