[ support ]

Platform Support Engineer

Braintrust.dev
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Braintrust.dev. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Platform Support Engineer at Braintrust Data, a mid-level role focused on customer-facing support for hybrid and self-hosted deployments. Responsibilities include debugging infrastructure issues like Kubernetes, Terraform, networking, and IAM, diagnosing backend performance problems, and leading incident response.

Skills and focus areas

  • customer support
  • infrastructure
  • performance troubleshooting
  • reliability engineering
  • incident response
  • kubernetes
  • terraform
  • networking
  • vpc configuration
  • iam
  • tls
  • cloud computing

Summary written by Ramai from the original posting. Full details and requirements are on Braintrust.dev’s careers page.

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