[ support ]

Mid-market Customer Success Manager - Americas

Ashby
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Ashby. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Mid-market Customer Success Manager at Ashby, a remote role focused on the Americas. This position involves onboarding, training, and supporting mid-market customers to drive adoption and retention of Ashby's hiring software. The role requires becoming a product and domain expert to help customers achieve hiring excellence.

Skills and focus areas

  • customer success
  • b2b saas
  • implementation
  • adoption
  • relationship management
  • stakeholder management
  • product expertise
  • domain expertise
  • training
  • product walkthroughs
  • technical products

Summary written by Ramai from the original posting. Full details and requirements are on Ashby’s careers page.

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