[ support ]

Manager I, Premier Support Engineering - Denver

Datadog
Location
Denver, CO
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Datadog. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Manager I, Premier Support Engineering at Datadog in Denver, CO. This role involves managing, developing, and mentoring a team of Premier Support Engineers, ensuring successful onboarding and training, and driving initiatives to improve team productivity. The position requires a passion for people management, critical thinking, and some programming experience with basic Linux knowledge.

Skills and focus areas

  • people management
  • mentorship
  • technical support
  • troubleshooting
  • product expertise
  • documentation
  • knowledge base management
  • programming
  • linux
  • client-centric approach
  • critical thinking
  • team leadership

Summary written by Ramai from the original posting. Full details and requirements are on Datadog’s careers page.

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