Manager, Customer Success - Boston
Datadog- Location
- Boston, MA
- Work mode
- Hybrid
- Type
- contractor
- Listed
Applications go directly to Datadog. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Manager, Customer Success at Datadog in Boston, MA. This role involves hiring and developing Customer Success Managers (CSMs), coaching them to success, and influencing the renewal and expansion sales cycle. The position requires acting as an advisor for customer service, managing regional/segment ownership, and motivating CSMs to build customer relationships and drive revenue growth.
Skills and focus areas
- customer success
- account management
- saas
- negotiation
- b2b tech
- subscription-based software
- team leadership
- talent attraction
- talent retention
- talent development
- customer service
- revenue growth
Summary written by Ramai from the original posting. Full details and requirements are on Datadog’s careers page.
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