[ support ]
L1 Technical Support Engineer (spanish-speaking)
Abnormal Security- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Abnormal Security. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
This is a L1 Technical Support Engineer role at Abnormal Security. The role requires 4+ years of experience in technical support, ideally in cybersecurity or enterprise SaaS. Responsibilities include resolving inbound support tickets, troubleshooting complex issues, and acting as a technical advisor for enterprise customers.
Skills and focus areas
- technical support
- customer obsession
- problem solving
- enterprise customer support
- technical investigation
- product improvement advocacy
- email security
- saas environments
- cloud ecosystems
- troubleshooting
- log analysis
- cross-functional collaboration
Summary written by Ramai from the original posting. Full details and requirements are on Abnormal Security’s careers page.
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