[ support ]

Front Line Support Engineer - East Coast

Fireblocks
Location
United States
Work mode
On-site
Type
full time
Listed

Applications go directly to Fireblocks. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Front Line Support Engineer at Fireblocks, responsible for providing first-line customer support in the cryptocurrency and DeFi space. This role involves resolving complex customer issues with precision and urgency, collaborating with internal teams, and working US-Eastern hours on a 24/7 schedule including weekends and holidays.

Skills and focus areas

  • customer support
  • cryptocurrency
  • defi
  • problem-solving
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Fireblocks’s careers page.

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