Founding Cx Lead
Moonset Health- Location
- Seattle, WA
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Moonset Health. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Founding Customer Experience Lead at Moonset Health in Seattle, WA. This role focuses on onboarding, workflow configuration, training, adoption, support, and retention for AI-powered tools in hospice and post-acute care. The lead will work closely with Product and Engineering to analyze adoption, triage issues, and translate customer patterns into product improvements.
Skills and focus areas
- customer success
- implementation
- product ops
- consulting
- healthcare operations
- customer onboarding
- training
- customer adoption
- technical support
- customer retention
- workflow configuration
- ai tools
Summary written by Ramai from the original posting. Full details and requirements are on Moonset Health’s careers page.
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