Founding Csm - Endless Commerce
Spur- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Spur. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
This is a Founding Customer Success Manager role at Phase, a company that provides an AI-powered CommerceOS for consumer brands. The CSM will own the entire post-sale customer experience, including onboarding, retention, expansion, and customer communications, while also building foundational playbooks for the customer success function.
Skills and focus areas
- customer success
- onboarding
- retention
- expansion
- relationship management
- operational problem solving
- playbook building
- stakeholder management
- product updates
- new capabilities
- growth opportunities
Summary written by Ramai from the original posting. Full details and requirements are on Spur’s careers page.
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